New Horizons, in compliance with CDC recommendations, has decided to conduct all non-urgent clinical visits through Telehealth style video conferences. We believe that video conferencing with our patients retains the face-to-face care you need while minimizing the risk of exposing our patients and staff to the COVID-19 coronavirus.
OB Appointments: OB Appointments will now be a mixture of Telemedicine and in-office appointments. The type of appointment is determined by the physician as well as the gestational age of the pregnancy.
Ultrasound: Ultrasound appointment will continue as usual. Our specialty 4D and Gender Reveal Ultrasounds will be scheduled to coincide with your 28-week or 32-week visits should you desire them.
GYN: Many problems that are not acute and do not require a physical examination to determine a course of action may be appropriate for a telemedicine visit. Listed below are a few examples of such visits.
1. New Patients
2. 2 wk/6wk Post-Partum
3. Post-Op Visits
4. Birth control initiation or problems 5. Menstrual Issues
6. Med checks
7. Pre-pregnancy counseling
8. IUD & Nexplanon checks
Here is a list of a few appointments that will require an in-office visit:
1. Annual/Yearly’s: (*Reschedule for a later date)
2. Vaginal/UTI Symptoms
3. Post-Menopausal bleeding
4. GYN Ultrasounds
5. Procedures will be determined by the provider
6. Depo & Makenna injections
The Telemedicine Experience:
On the morning of your appointment, someone from our office will call you to get you ready. During this call, they will gather necessary contact information (phone number and email address) as well as updated insurance information. Please be aware that Telemedicine Visits are billed to your insurance company and will apply towards your deductible. Any copays will also be requested during this phone call. In addition to verifying your contact information, they will also confirm that you have the equipment necessary for the Telemedicine Visit. For Zoom users, you will receive an email or text with the virtual meeting room invitation. You may need to use the room password located in the email and text if you are having difficulty accessing the meeting room.
Equipment Requirements for Telemedicine:
Digital Blood Pressure machine. *optional
Doppler (only for OB patients). *optional
Internet: You will need an internet or cellular data connection to connect to the video conference.
Apple Device: If you have an iPhone, iPad, or Mac computer with a working front-facing camera and microphone, all you need is to make sure your FaceTime application is ready to use. If your FaceTime application not available, you can download the Zoom App from the App store (The download link can be found on our home page).
Android Devices: Your Android phone or tablet will need a functioning front-facing camera and microphone. You will also need to download the Zoom application from the Google Play store (The download link can be found on our home page).
PC: Laptops and Desktops with a working front-facing camera and microphone can visit the Zoom.us website to create a Zoom account. See the image below for more info.